AT&T CSR interview questions

overall, it was a positive experience. The interview process was well-organized and timely. I received clear communication about the interview schedule and expectations in advance. The interviewer(s) were professional, courteous, and made an effort to create a comfortable environment. They asked a mix of behavioral and technical questions that were relevant to the role and allowed me to showcase my experience and skills.

Panel interview with 3-5 managers, asked typical customer service questions, difficult customer, multi tasking, working with others, experience, why you want to work there, availability, work schedule. How would you handle specific scenarios and situations, including real life scenarios