I applied online. I interviewed at AT&T (Brünn) in Jul 2019
Interview
The interview was held by Webex. A nice girl asked me about myself, my previous job experience and other typical how to deal with angry client. It was an interesting question how to connect TV and laptop, what cable I need for this. Then how to connect to wi-fi if you don't know a password. A question if I can work night shifts and how I deal with stress.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
