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      AT&T

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      Customer Service Representative I Interview

      Jun 29, 2014
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at AT&T

      Interview

      It was a very long process. I submitted my application and resume online then was invited to join an online informational meeting where I was set up for testing. I took my test and was set up for an interview with two supervisors. Several weeks later I received a conditional offer based on a drug screen and intensive background check. About 2weeks after that I was offered the job.

      Interview questions [1]

      Question 1

      They asked mostly ordinary questions like tell as about a difficult situation with a customer and how you handled it.
      Answer question
      3