AT&T Customer Service Representative (CSR) interview questions

They will have you do multiple test. Logic typing etc Then you will have a drug test. Possible lifting test. Next you will be interview by the Manager of the office and asked additional questions pertaining to the job. The test seem strange but it does relate to the job. Many jobs in California are exiting. To get advancement will be tough unless your willing to leave the sate.

Two supervisors, verbal terview after completing short training and testing process. Interviewers Set scenario's that were already in violation of company policy and has you tell what you would to to resolve the situation. There was no way to answers correctly under the scenario.they said the supervisor had approved a partial payment. Partial payments were against policy, yet the supervisor had already approved it. So, I said yes, wromg answer.