Amazon Customer Service Associate interview questions

There were four rounds.First was group discussion,20 students in one group,online written versant test,Voice versant test(telephonic interview round),operations manager round(Hr round).All of the rounds were elimination rounds.All focus is given on communication skills.So,one must possess excellent communication skills(both written and verbal).

It was basically a interview which tests you communication skills and your writing skills we had to write an email and respond to the voice we heard on the headphones which they provided.