Amazon Customer Service Representative CSR interview questions

HI EVERY ONE.Recently on 30th August i attended an interview at Amazon Hyderabad. There are 05 rounds, 1st round is Online simple grammar test or Jam(Just a Minute), 2nd is HR ROUND, VERSeNT ROUND its also computer online reading writing and trying skills test.Then again you will have oops HR Round.If you score well in Versent round and then another two rounds will be held and you will be selected as a permanent Employee, but if u score less in Versent round then u will be a temporary employee of AMAZOn. But however becoz of not having relieving letter they didn't allowed me for further rounds. I was having all my offer letter of the previous company and also i have given genuine information and also told them to verify in any aspect, still they didn't allowed me to go further rounds. But i successfully completed 02 rounds. Amazon is a very Fabulous place to work with such a International Organization. But sure i will once again wanna give my Interview after six months

First I had one phone interview testing my knowledge about the company and simulating a selling experience. Then I got invited in Milan for a full day of interviews. The interviewers were supervisors of the different sectors involved with the job position and they all made the classical questions "tell me when you had problems with your boss" or " tell me a difficult situation" and this sort of stuff. Many interviewers were not in the office so a conf call was arranged for a remote interview. I'm still waiting for the train ticket refund as proposed for the interview in their offices.