American Express interview questions

I don't get believe this is the norm, however the interview process was extremely quick. I was contacted 2 days after applying to arrange an initial interview with a recruiter via WebEx that lasted about 30mins. This interview provided a preliminary introduction in the role along with a few scenario based questions. At the end the interviewer told me I'd move on to the second round "group" interview which was the following day, in-person. She advised I use the STAR method when answering the questions at the in-person interview. The in-person interview was disarmingly calm, and actually quite relaxed. We had about 10 applicants in our group, all us were applying for one of two positions-- or both. There was approx. 8 Amex staff members conducting the interview including the department manager, and the regional director happened to pop in for observation. The group interview was just under 2 hours and was split into two parts. 4 rounds of "speed-dating" (as they called it) in which you'd conduct 4 eight minute one-on-one interviews that included role playing and scenario based questions. Again, the atmosphere was very relaxed and those conducting interviews genuinely seemed to love their jobs! (Side note: the interview staff was extremely diverse. Age, ethnicity, professional backgrounds etc.) I was contacted the same day with a position offer, and even managed to negotiate a higher base salary.

First outreach is an initial screening, seems to be outsourced. Questions focused on behavioral aptitude. Second is with direct supervisor, final is with director. Interviews focused on material knowledge and abilities.