I applied through college or university. The process took 5 days. I interviewed at Apple in Mar 2012
Interview
The hiring process was fairly easy, Facetime interview followed by a series of emails after they wanted to hire me. I received an offer letter that stated how much the pay was and when I would begin.
Interview questions [1]
Question 1
What is the most important thing to convey to the customers over the phone?
asked general questions about how you would deal with customers in various scenarios, positive and negative. and then do an example call with the interviewer from start to finish, then various personal questions
Normal behavioral questions interview. Was mostly a conversation and previous experiences that could help with the position. Tell me about a time where... etc. Interviewers were very nice and it was a good experience.
Asked about prior work, current schedule, knowledge regarding subject matter. I didn't get into any informational interview questions until the third interview. The first two interviews were practically all formal greetings and making sure there aren't schedule or schooling conflicts.
Interview questions [1]
Question 1
How capable is your at home environment of catering to an advisor work position