Pretty intense. Seems like they strive to learn your interpersonal skills, etc. There are pretty typical questions from normal interview topics, but your personality traits are what they focus on. They want to know if you are good with customers.
I applied online. I interviewed at Bank of America (Kennesaw, GA) in Jun 2014
Interview
Online application, online assessment test, phone interview, and in person, 2 person panel interview, then 1on1 with hiring manager... Overall easy process as long as you're comfortable talking about yourself.... Dress professional, and smile at everyone. (They wont smile back but dont let that discourage you) just do your best.
Interview questions [1]
Question 1
Why BofA, name a time you've helped a difficult customer, what do you know about BofA, what are BofA core values?
