phone interview prescreen interview with supervisor interview with general manager drug screen background test very friendly representatives until you get the job. overall not bad just not what I expected. too many upsales
3 separate interviews: supervisor, manager, and finally the GM who offered me the job. I thought it would never end. All three were warm. I was nervous of course, but management was pleasant.
Be as positive as you can, if asked about past employment talk about how you resolved issues with customers or coworkers.