The process took 3 days. I interviewed at Best Buy in Jun 2010
Interview
Got a call for a 1:1, and went in for the interview. Very straight forward, asked about my customer service experience, as well as my technical experience. A few troubleshooting questions that are not hard to answer. It was a very informal interview, nothing stressful. The questions dealt more with customer service than anything else
Interview questions [1]
Question 1
How would you run the power cable for an amplifier to the trunk?
I applied online. The process took 1+ week. I interviewed at Best Buy (Hyannis, MA) in Oct 2024
Interview
The GS manager is a former autotech, so the interview was a bit more inctricate. I wouldnt say difficult, per se. Originally interviewed for Consultant Agent (with a goal to become an Advance Repair Agent), but correctly believed I would be a better fit as autotech.
Interview questions [1]
Question 1
Describe a situation where I worked as a team and what was the result or did it change or affected company policy?
The interview process was a little bit more technical than anticipated; however, if you do a little research about the basics of car electronics such as wiring color codes, you should be fine.
Interview questions [1]
Question 1
What does the yellow wire in a radio harness resemble?
I applied in-person. The process took 2 weeks. I interviewed at Best Buy (Los Angeles, CA) in Apr 2018
Interview
It was simple. Since I was already a CA, it was easy to transfer over especially with previous experience in installs. I did one interview with my Geek Squad Manager, which consisted of simple questions or technical questions or both (my manager skipped the simple scenario questions considering he had asked them before when he hired me on as a CA) but basic technical auto questions where asked and technical scenarios. Got the job offer next day and simple as that. Note: you don’t have to have experience to be hired on to this position BUT it helps. If someone who’s already MECP certified goes for the job they’ll probably automatically get it, it just depends on the needs of your store, and in mine they NEEDED people. Good luck to all. P.S some managers (which they all should) will test you at the end of the interview for general auto install knowledge. You can get them all wrong and you will be totally fine, it’s just to get an idea of your knowledge and if anything will only help or not affect your pay.
Interview questions [3]
Question 1
Explain a time when an auto install was completed, but may have not met satisfactory needs for the customer.