I applied through other source. I interviewed at DHL Express (Houston, TX) in Jul 2017
Interview
The interview was behavioral based questions. You need to make sure you have background history on the company very important because you may be asked. You have a phone interview first then after you would move into a group interview with two supervisors that will ask more behavior based questions.
Interview questions [1]
Question 1
How would you handle an upset or irate customer? How many years of customer service/call center experience do you have?