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      Eaton

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      Customer Service Representative Interview

      May 24, 2014
      Anonymous Interview Candidate
      Highland, IL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Eaton (Highland, IL)

      Interview

      The structure of the interview was a panel interview with two different people, three times for an entry level customer service position. So you are basically, interviewing with 6 people. It was a little over the top. It started out pretty standard, going into the duties of the job and history of the company and then them wanting to get an understanding about you, your qualifications, and them going into behavioral based questions. The last interview consisted of interviewing with two younger managers on the third round and was the most awkward. The first two interviews had gone decent, but the last interview was bad. One showed up almost half way through the interview, and after reviewing my resume for a moment immediately insulted me about having so many jobs in the last NINE years, it averaged about three years at each job, granted these jobs were from right out of high school to after having graduated from college to being at my current employer. Both managers who interviewed me insulted me at least twice because they were just making arrogant statements. I came very close to just getting up and leaving because if I wasn't even employed with them and have been treated badly already then I was thinking to myself what would it be like working for these people? Due to the last two managers, this experience was terrible. Two weeks later, I received the "thanks but no thanks email." Thanks Eaton, I already found a better job.

      Interview questions [1]

      Question 1

      "Tell me about a time that you had a difficult customer and no matter what you did you could not make them happy. What were the steps you took and what was the result?
      1 Answer
      6

      Other Customer Service Representative Interview Reviews for Eaton

      Account Manager Interview

      May 29, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Eaton

      Interview

      Interview as a first interview and it was really comfortable, it was an easy 30 minutes via telephone. I thought I'd get a second interview after how well this one went, but it wasn't meant to be.

      Interview questions [1]

      Question 1

      What my strengths were as a manager.
      Answer question
      1

      Account Manager Interview

      Feb 8, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Eaton

      Interview

      HR, Hiring Manager, Director, Sales Manager. Three rounds of interviews. Both phone and virtual. Standard interview questions. Behavioral based questions. Interviews took three weeks total with a week between rounds.

      Interview questions [1]

      Question 1

      Where do you see yourself in 10 years?
      Answer question
      2

      Customer Service Representative Interview

      Jul 7, 2023
      Anonymous Interview Candidate
      Windsor, CT
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Eaton (Windsor, CT) in Jun 2023

      Interview

      Multiple phone screens with recruiters then an in person interview in Windsor CT. Interview with 2 different people on site in the Windsor CT facility off International drive . Place was clean but looked kind of empty

      Interview questions [1]

      Question 1

      Basically the standard interview questions but shady dealings with Eaton in Windsor CT Lost a job I had because I took time to interview with Eaton even though Eaton was aware I had already started employment The recruiters and interviewers were basically self serving, heartless and devious Process took 6 weeks and no offer presented Untrustworthy company that NOBODY should ever have to experience pain like this
      Answer question

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