I applied online, then was contacted by the recruiter to set up an initial phone interview. The first phone interview was more of getting to know me and what I am looking for. Then i was contacted about speaking with the manager for a more detailed interview. During the second phone interview, the woman barely started speaking to me before she asked "What my biggest professional failure was". Seemed like a very negative way to start a conversation.
I was then contacted about doing a scheduling exercise. It wasn't a very complex exercise, but it seemed they were looking for specific ways doing things.
Following the exercise I was told they would not be moving forward. The reason being that I chose to do the scheduling how I have been doing for several years in the recruiting world.
Overall, the reason I was turned down seemed to be a very simple teaching moment, not something that would prevent me from being successful in the role.
I applied online. The process took 3 weeks. I interviewed at MuleSoft (San Francisco, CA) in Nov 2016
Interview
I applied to this position via LinkedIn and received an email from one of the current Recruiting Coordinators to set up a phone interview 3 business days later, which was scheduled for the following week. We scheduled a phone interview with the Talent Operations Manager for the following week.
During the phone interview, the TOM started out by asking about my college experience (I graduated a year and a half ago), including my GPA. She then moved on to ask questions about my work experience, specifically looking to learn about any process improvements I had made. She was completely transparent about how I was doing throughout the conversation, listing the specific qualities she was looking for in a RC candidate and even telling me what to prepare for in following interviews.
I received an email from another current RC the next day asking for my availability to schedule an on-site interview. At the on-site, she gave me a tour of the office and even came to sit with me between each conversation I had, making me feel completely welcome and comfortable. I interviewed with three different people – the North America Director of Talent, a current RC, and the TOM again. The first two interviews were mostly conversational mixed in with some specific questions, but overall very comfortable. The third was the most challenging, question-wise, as she delved deeper into the process changes we had discussed on the phone, but she gave great feedback the whole time. At the end she told me she wanted to have me come in for a final interview with the VP of Talent, and before I left we scheduled it for the following week.
Unfortunately, the day before my final interview was scheduled the TOM called me to tell me they had filled the RC role that day, so they wouldn't be moving forward with my final interview after all. Regardless, she referred me to a friend at another company hiring for the same role, and even followed through the same day to help me set up an interview with him.
Overall it was an exceptional interview process with complete transparency, which seems to say a lot about the company as a whole. The recruiting team keeps you moving through the process as quickly as possible (it took about 3 1/2 weeks in total).
Interview questions [2]
Question 1
What was your overall takeaway from your university experience?
It was great to meet you! Thank you so much for taking the time to write this and for taking the time to get to know us. We definitely try out best to create a good experience so it's much appreciated. Best of luck to you!
MuleSoft response
8y
Thanks for your feedback on our interview questions and the exercise. These are meant to be challenging, but not in a negative way! I really appreciate you taking the time to interview with us.
I applied online. The process took 2 weeks. I interviewed at MuleSoft in Apr 2018
Interview
Overall, it was a very enjoyable process. The first interview, by phone, was more of a conversation. It was really just to get to know you and find out more about your interests in the job. The recruiter was friendly, thoughtful, and knowledgeable about the position and the company. In twenty or so minutes, I was informed that MuleSoft wanted to move forward. The second interview was more related to the job, with a few basic "tell me a time..." questions. This was also a good experience. In both interviews, I felt at ease and could be myself. After that, I was invited a few days later to perform an exercise mirroring the types of tasks I would be doing in the actual position. There is no way to prepare for it, so don't stress out about it. It was a challenging yet fun task. After a few more days, I was informed I wouldn't be advancing to what I assume would be the on-site interview. I attribute their decision not to move forward to how I performed on the exercise. The decision, however, was probably for the best, as I don't believe I exactly met their criteria. Although somewhat disappointing, I respect the decision and am grateful to have had the opportunity to interview with some professional and really cool people from a great company.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult person.
I applied online. I interviewed at MuleSoft (San Francisco, CA)
Interview
Applied online then recruiter reached out to schedule a phone screen. The overall experience was by far the worst I have ever experienced. The recruiter, he was a male recruiter and fairly young, was not engaged or interested in speaking to me. The vibes I was getting were not good, so I withdrew my application after that conversation. A piece of advice for this gentleman, act like you care next time the candidates are your clients too.