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      Lowe's Home Improvement

      Engaged Employer

      Lowe's Home Improvement Customer Service Associate interview

      Lowe's Home Improvement Interview Question

      Customer Service Associate Interview

      Tell me about a time when you couldn't help a customer.

      Interview Answers

      Anonymous

      Mar 22, 2011

      NO SUCH THING. YOU ALWAYS HELP A CUSTOMER EVEN IF YOU HAVE TO GET SOMEONE ELSE INVOLVED OR LOOK FOR PRODUCT, WHATEVER IT TAKES.

      1

      Anonymous

      Aug 6, 2010

      By trying to remain in a detached state and thru questionning. Since it was clear that I did not have the right background or knowledge to fufill the request, I led them to someone that did and they provided what was needed.

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