Well.. It's too much to write but I did my research. I told her how, when and where the company began and the earnings for FY2013 and how this company is a leader in the industry because it implements such concepts as "MAGIC" and that they buy specifically for area...they use modern technology that tracks inventory... They aren't afraid to think "outside the box" (exactly like me!!!) in order to bring the company to the next level etc.. Basically.. I knew everything there is to know about Macy's and she didn't even bat an eye. I suppose I could have just said "I love shopping here.. Right now I am wearing Alfani Shoes, Kasper Skirt and Calvin Klein shirt &jacket"