Glassdoor users rated their interview experience at TP as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Digital Account Manager and rated their interviews as the hardest, whereas interviews for Digital Account Manager and roles were rated as the easiest.
The hiring process at TP takes an average of 14 days when considering 1 user submitted interviews across all job titles. Candidates applying for Digital Account Manager had the quickest hiring process (on average 14 days), whereas Digital Account Manager roles had the slowest hiring process (on average 14 days).
I applied through an employee referral. I interviewed at TP in Jul 2025
Interview
The interview process was smooth and well organized. I first had an interview where the supervisor or manager assessed my communication skills, comprehension, and customer service mindset. The interviewers were professional and encouraging, which helped me feel more comfortable and confident thoughout the process.
Interview questions [1]
Question 1
What is your weakness? Tell me something about yourself.
I applied through other source. I interviewed at TP in Jun 2026
Interview
Not really an interview, just a series of tasks and tests. It feels a chore going through the online application and then the series of tests, then an assessment going through bank statements but I respect at least that they test real potential and see if you will do work, rather than ask empty questions and reject for "not enough experience" like other sales & call centre interviews I have been too.
I can't rate the difficulty as it is very challenging but like doing a mensa test some of it.
BTW I am putting this as "accepted" as I wanted to see reviews first, although if the hours are OK most likely I will accept. All customer service jobs now seem horrible! But if the shift times are OK and not all over the week like the "rotating" shifts of other centres then I will do.
Interview questions [1]
Question 1
They asked how you prioritise a work load when you have lots of tasks and need to maintain accuracy.
They also make you go through bank statements of a claiment and you have to flag up suspicious transactions. Essentially look for all incomings and where from and if paying to fake companies.
Good interview nice experience. Versant and accent with operations round. Manager is good and hr is also good. Provided good guidance. Fast process completed in less than half day. Having good experience