Account Services Representative Interview Questions

131,013 account services representative interview questions shared by candidates

You read a policy statement lasting about 5 minutes and then they asked you a question as if they were a customer to see if you were able to answer the customer correctly based off of the policy you read and understood.
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Customer Service Representative

Interviewed at Social Security Administration

3
Mar 2, 2019

You read a policy statement lasting about 5 minutes and then they asked you a question as if they were a customer to see if you were able to answer the customer correctly based off of the policy you read and understood.

A customer calls telling you that they have just paid their rent and don’t have any money left to pay their bill and they received a turn off notice. They have used all of their extensions. What are you going to tell them ?
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Customer Service Representative

Interviewed at Con Edison

3.8
Feb 24, 2018

A customer calls telling you that they have just paid their rent and don’t have any money left to pay their bill and they received a turn off notice. They have used all of their extensions. What are you going to tell them ?

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