The phone interviews were general psychology questions "Tell me a time... How would you handle.." how the role play was difficult and stressful
Adjuster Interview Questions
6,012 adjuster interview questions shared by candidates
Will you be willing to be away for a 3 months of training?
Can you work on your own
Name a time you had to deal with a difficult customer.
If you had an corporate email report due, an angry customer on the line, and a supervisor meeting to attend, which order do you do them in?
Can you multitask
There was some reading I had to do that stated a certian type of claim was not covered. Then when the customer called she asked if that type of claim was covered.
How would you deal with an angry customer
During the Role Play, every document ( as well as personal notes you made) are taken and graded somehow in order to determine if you passed or not. Safe to say, I was not expecting a physical graded aspect.
The customer said he wants a brand new factory made part...you have to use a used part. How to sell used part to customer.
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