How would you handle a difficult customer?
Cafe Service Associate Interview Questions
1,234 cafe service associate interview questions shared by candidates
Are you willing to do your best and put the member first?
(Role play) A customer came into the shop and seems to be in a hurry, they asked if they shop had butternut squash to which we didnt. we can offer them a mixed vegetable bag with chopped butternut squash, tell them we dont have any or tell them we will check with our stock.
Where do you see yourself within our company?
Keep asking me if I often expect praise from others. Also do I always put myself first in situations, this all sounded if I was selfish in having to say low to high to agree. I always put my children before myself but these questions were just de meaning.
What would you do if a customer was very upset and wanted to speak to the manager?
Describe a time you had to work as a team?
When was a time you exceeded a customer/someone's expectation? And more questions that involve specific examples.
Talk about a time you helped someone in need.
How do you deal with pressure or stressful situations?
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