Call Center Interview Questions

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How do you deal with an angry Customer that wants to drop their account?, How do you prevent the customer from leaving angry and without the customer withdrawing their statement and remain being the customer or client?
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Customer Service Agent

Interviewed at CCI Call Centres

3.8
Jun 21, 2024

How do you deal with an angry Customer that wants to drop their account?, How do you prevent the customer from leaving angry and without the customer withdrawing their statement and remain being the customer or client?

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