They asked me questions about my values and about a time I have failed at something. These are the two questions that stuck out as they really made me think and reflect.
Call Centre Customer Representative Interview Questions
690 call centre customer representative interview questions shared by candidates
They asked me about a time I have failed at something which really made me think
Describing an issue and how to overcome the problem
Tell me about yourself and why you want to work here.
Cosa hai imparato dalla precedente esperienza
How do you manage customer complaints
What is your expected salary?
Can you describe your communication skills?
name a time when you were under pressure. Why were you under pressure, how did you handle/cope in the situation and what was the end result eg. did you need to ask for help etc.
how would you deal with an aggresive customer
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