They asked me questions about my values and about a time I have failed at something. These are the two questions that stuck out as they really made me think and reflect.
Call Centre Interview Questions
690 call centre interview questions shared by candidates
What do you know about the MSD?
"Are you okay with cold-calling members of the public who might swear at you."
Tell me about your experience.
Name a time when you had to deal with a difficult customer..What was the problem, how did you handle it and what was the outcome?
give example about situation where you have handle difficult con flit wz your co-workers
tell me about yourself. have you had any sales experience?
What skills have you got
Basic customer service questions • Some scenario-based questions • Nothing too difficult, but communication after the interview was the main issue
why do you think youd be good at bt
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