They had scenarios in a chat based environment.
Chat Support Interview Questions
1,385 chat support interview questions shared by candidates
3)why are you choosing this job?
How would you handle an angry customer on the phone?
HR asked about my personal and professional details, while my recent manager assessed my profile technically.
Are there any specific days or times in which you cannot work?
Can you tell me a bit about what we do here at the chat shop?
Why the chat shop and why now?
What benefits do sites with live chat have?
What do you think we do as a company?
Hobbies, yourself, why this sector, about company
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