Contact Center Representative Interview Questions

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in an overnight shift, There is a shortage of reps and you are covering to meet the minimum hours required by client. one of the reps receives a call and comes to inform you they have a death in the family. what do you do?
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Contact Center Supervisor

Interviewed at TP

4.4
Oct 29, 2022

in an overnight shift, There is a shortage of reps and you are covering to meet the minimum hours required by client. one of the reps receives a call and comes to inform you they have a death in the family. what do you do?

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