The role play activity was unexpected and so was meeting the store manager. Be prepared for this when interviewing!
Cosmetics Manager Interview Questions
845 cosmetics manager interview questions shared by candidates
You have an upset customer, what do you do?
plans to achieve sales goals
How would you handle a customer with a return that did not have a reciept?
What Motivates you?
I did not experience a difficult question during this interview. The interview was very straightforward, which I appreciated. It made me want to work for Nordstrom. The more difficult part comes when you interview with a particular cosmetics line(if you are in cosmetics). The interview with these companies are usually less straightforward, more difficult as I hate to say, but cosmetics managers are usually overworked and not in touch as much with day to day life. They work ridiculously hard for medium salary. My experience is that they make up for this by acting very above everyone. I found this to be true with almost all of the lines I ended up working for (three in total).
Why do you want to work for nordstrom?
Are you comfortable booking appointments for events?
Tell me about a time you did not meet your weekly quota?
Tell me about a time in your career you are proud of?
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