Name a situation that you were trained for improvement and be specific about how you handled it.
Customer Service Representative I Interview Questions
319 customer service representative i interview questions shared by candidates
Tell me more about your past experience?
The most unexpected question was that I give an impromptu sales pitch for their Appliance Service Plan after 5 minutes of study.
Explain a time where you messed up and how you fixed the issue. Have to be careful about it answering it.
Why Netflix?
Basic interview questions..
Name a specific time you dealt with an irate customer, what happened, and what steps were taken to de escalate the situation?
in the wording it was asked "What makes you think you're eligible for this position?" highly unprofessional.
Did I ever have any problems with a co-worker? If so, how did I handle it?
Tell me about a time you did not agree with a supervisor on a decision or when a policy change. How did you go about it?
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