There weren't really any questions. Just "scenarios" that I had to go answer as if I were already working there.
Customer Support Engineer Interview Questions
1,128 customer support engineer interview questions shared by candidates
Basic technical questions
Technical : LAN, DNS, Outlook Issue, Office 365, VIRTUAL memory, PC performance issue.
Two variations of a question about balanced parentheses.
Describe customer support experience. How do you deal with angry customers? Provide example
There was nothing unexpected. The brainteasers are straightforward, and there is a correct answer (which differs from some other software companies in the bay).
Most unexpected failure you had? active directory? troubleshooting programs that freeze etc.?
Why do you want to leave your current company?
Where do you see yourself in 5 years?
Can you tell about your experience?
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