A customer calls in saying that they cannot send an email. What are the first 3 questions you would ask to troubleshoot their issue? What is the command to view the MAC address on a Windows machine? A customer calls in saying that they cannot connect to the VPN. What are the first 3 questions you would ask to troubleshoot their issue? Why do you think you would be a good fit for this role?
All questions were pretty basic.
This was a pretty typical interview, they expressed more interest in my Telecommunications schooling than my Desktop Support experience.
Tell me a little about yourself.
Why I was leaving my old job?
General IT questions.
How much experience I have imaging PCs
Just basic stuff off of my resume.
Are you willing to learn about this role and the required training?
Tell me about your experience with office 365.
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