They ask you basic customer service questions and also asked about integrity. some of the questions I remember were "would you report if you saw someone stealing anything", "If there was a line of customers waiting on checkout and you need to clear it up but a random customer comes and asks you question, what would you do?"
Describe a challenge you had and how did you over come it
you're about 15 minutes to leave work and you remember you forgot to finish a task that will take one hour to complete. what would you do?
What do you do when you see geeks are seeing a customer's personal information on a device? What do you think we should do when we broke a customer's device? When a customer comes with a new device he had just bought but he is not satisfied with it, and thinks that has bought the wrong device. What do you do? When a long queue of customers forms in front of you, what do you do? (ask for help/ organize them if they have appointments/ …)
Name a time where you had a customer with an attitude and how did you resolve it?
Would you like doing repetitive work?
It was something like: How would you deal with a difficult client?
Are comfortable carrying heavy objects? Customer service experience? Driving experience?
The usual questions, "how did you hear about this position?" "what makes you want to work for Geek Squad" "tell us a time you had to deal with an out of control customer"
If you caught an employee stealing, what would you do?
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