I don't think any of them were difficult
Guest Services Agent Interview Questions
762 guest services agent interview questions shared by candidates
Have you ever had experience with sales?
About everything, ur experiences, education etc
How would you deal with a customer who is unsure about something?
First up you are allocated a table with other candidates. You introduce yourself, and what your previous job was and then you have to say a 'fun fact' about you. This was followed by the Virgin staff explaining the job, and day to day operations and what to expect. You then work with your table in a group activity and then present it to the group. We all have a short break, and then called in for one-on-one interviews with a member of the Virgin Recruitment team. The lady I had was absolutely lovely. My 'interview' was basically a chat for her to find out a little more about me and my history. She then asked a few behavioural questions which was quite easy.
Why you would like to join DCl Why we would select you
How i would go about organizing a party
What is good customer service?
how do you deal with guest complain
My experience with customers and any issues that may have come up How I deal with stressful situations What I would bring to the company How I work with others
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