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Helpdesk Technician Interview Questions
491 helpdesk technician interview questions shared by candidates
Why have you chosen a career in help desk and desktop support? Describe your help desk work experience so far. Which skills are required to work as a help desk support professional? What do Logical Drives do? Explain how VPNs work. Explain how routers work. Explain how DHCP functions. What does DNS mean? What does it do? Which soft skills are required to work as a help desk professional? Which technical skills would you like to improve?
Where do I see my self in 5 years? That was the hardest question asked
When can you work? How often? Can you handle 5 AM - 5PM shifts?
Mostly questions about my commute, what I knew about the job and where I wanted to be In five years time.
Not applicable, both behavioral / technical interviews
Was I up for the very demanding helpdesk department.
What are your long term goals?
Name each of the OSI layers and explain each in detail what they are.
Explain why I wanted this particular role.
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