They asked a few classic professional development questions about how I handled things in pervious positions and how it would translate to this role, but they also asked questions about me and my life in general that I thought was really awesome to see they cared about getting to know me as a person. Culture is key in this company and it really shows how much they care about improving and protecting the culture through the extensive interview process.
What rating would my employers from my previous jobs rate me on a scale of 1-10?
Do you accept or decline this offer?
How do you handle criticism from customers and from coworkers and team leads
What would be the most difficult challenge of working remotely assisting customers
Only thing asked was schedule flexibility
What specific organizational strategies do you utilize?
What do you feel sets you apart from other candidates and would make you a good fit for the agency?
Tell us about your experience in customer service How did you hear about the position What hours are you willing to work
What would you do/ steps would you take in a situation where a mother is searching for a toy for her child, but the store does not seem to have it in stock?
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