What attracted you to this position/company?
It Desktop Support Engineer Interview Questions
881 it desktop support engineer interview questions shared by candidates
tell us about a time you handled a difficult situation.
What are Active directory objects ?
Linux questions asked How to find kernel version/os version? What directory are the system logs have located in? What is the directory above /root? What would you use to find a particular txt in a file? What does SED do? Behavioral • Tell me about a time you completed a complex problem with a simple solution. Did you get push back? • Tell me about a time you had significant and unexpected problems when trying to accomplish a key goal. • What is something you recently learned and wished others knew about? Windows How do you find the OS version? What do you use to remotely manage servers? What is TCP & UDP? What services/app use TCP? What services/app use UDP? How does DNS work? What information is sent with a DNS record? What happens when you open a browser and navigate to google.com? Explain the backend processes in detail and the information sent. What are common HTTP response codes? What does HTTP 403 mean? What is GPO? How is GPO deployed?
1. How do you rollback patch updates for 100 users? 2. A employee working from home is connected to Wifi but cannot access internet - Explain troubleshooting steps (in this he expects you to give a one particular step that will work ) 3. A employee can see all meeting schedules in outlook but one scheduled meeting is not getting reflected (explain the steps) 4. User in video conference room trying to mirror his screen but facing issues (explain troubleshooting steps) 5. there were many more scenario based questions
How would you tackle a situation where you had a conflict with one of your colleagues.
This interview lasted about 45 minutes to an hour. The interviewer asked questions based on my previous experience, and there were a few situational questions to assess how I would handle specific challenges in the role
Experencia previa. Herramientas utilizadas. Lenguajes de programacion.
Por qué quieres entrar a Cisco, cuéntame de tu última experiencia profesional.
Several job related, skills.. mostly we ware talking about job description and responsibilities.. benefits...
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