What would you do if an elderly customer comes to you, complaining about memory problems?
It Desktop Support Technician Interview Questions
717 it desktop support technician interview questions shared by candidates
Say a caveman had just walked out from under his rock for the first time in thousands of years, how would you describe the internet to him?
Generic it support questions
General questions were asked in terms of what I have done, and what I want to do in the future etc. Surprisingly no technical questions were asked which was shocking. only thing I was asked is whether I know MFA, which is multi factor authentications. I was so shocked that, somebody asked only this question in a technical scenario.
How would you handle a computer that doesn't turn on?
How to find which machine is closer, just with the IP
We primarily discussed their concerns about how I would handle my other contract customers while working for AKS Engineering and Forestry on a full time basis.
Q: What was one thing that they asked you? Why would you want to work for Coca Cola Bottling?
Have you ever had a client mad at you? How would you handle an angry client? Why would you want to work for Coca Cola? What makes you think you can handle the work load? The work load is very heavy and you must be able to 'jump to" each incident on a moments notice, are you up for that? Are you willing to put in the travel time going from site to site? How can you handle resolving an incident quickly and accurately before moving on to the next assignment. CAN YOU WORK UNDER PRESSURE? What are you looking for in a job with Coca Cola? Give an example of when you had a client mad at you and how you handled the situation. On a scale of 1 - 10 how would you rate your experience in A: Hardware, and B: Software?
Was asked in advance to prepare a 10 minute training program for the position.
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