It Help Desk Interview Questions

IT Service Desk Analyst

Interviewed at Drax

3.8★

Nov 10, 2025

How would you deal with a disgruntled user?

IT Help Desk

Interviewed at Wrike

4★

Nov 13, 2025

Technical interview touched almost all areas needed for Veam Junior QA position (but easier): such are Windows Administration, macOS hotkeys, network commands, DHCP/DNS, file systems, etc.

IT Help Desk

Interviewed at FIS

3.5★

Aug 8, 2017

Basic network and Windows AD, Lync and SharePoint questions You have many questions not related to your Job and few IQ tests to be finally a helpdesk guy who take calls and resolve tickets. I think they should better put the stress on the communication and linguistics skills

IT Help Desk

Interviewed at Amazon

3.5★

Oct 14, 2025

History, Design Philosophy, Feedback, Getting Started.

IT Help Desk

Interviewed at Lumen

3.4★

Oct 20, 2015

Why should we hire you

IT Service Desk Specialist

Interviewed at Fisher Investments

3.7★

Sep 24, 2014

What could I tell my manager to convince them to consider you above other applicants for this position?

IT Service Desk Specialist

Interviewed at Accenture

3.7★

May 28, 2018

Can you give an example of a technical issue you had before for which you didn't know the solution.

IT Help Desk

Interviewed at Robert Half

3.6★

Apr 16, 2025

What are your salary expectations?

IT Service Desk Specialist

Interviewed at University of Minnesota

4.2★

Feb 23, 2024

Past experience and Problem solving methods

IT Help Desk Agent

Interviewed at Achieve Test Prep

4.4★

Nov 12, 2020

Who on the entire earth asks salary expectation the first question!! And she said - without wasting your time your salary expectation in the given application is such and such - I replied yes - Her respond - Unfortunately we currently offering way less than that amount!! You actually wasted my time answering this assignment questions, if you checked my details in the application, why you offer me an interview!!! If the given details are not suitable for you why did you waste my time on useless assignments!! I was so confused by the first question, I wasn't expecting such a question, instead of speaking about Skills, job roles, she spoke about Salary as the first question!