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Online Customer Support Interview Questions
7,414 online customer support interview questions shared by candidates
There were no difficult questions
No difficult questions, but a surprisingly frank question from a peer asking if I knew what I was getting myself into.
Small excel tasks during the interview, based rather more on understanding the process than strict technical knowledge. General questions (Say about professinal experience), specific cases (What info do we have when we see that CTR i lover than in other campaigns? CTR is low, what do you do to make it better? etc.), motivation questines (Why Zalando? Why this department? What would you like to be doing in next 3 years? What your previous boss would advise and say to current boss to make you be a better employee? ).
Why shouldn't I hire you?
How would your siblings describe you?
nenhuma
What is your availability for the week?
Tell me about a time when you helped someone. How did you feel?
1. Introduction in Hindi 2. Reading paragraph
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