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Personal Support Associate Interview Questions

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1,508 personal support associate interview questions shared by candidates

motivational- what do you know about the role? what do you know about Natwest and why should you be chosen for the role? competency based- tell about a time you went above and beyond for a customer when have you had to work in a team to resolve a customer issue when have you given good customer service? when have you acted with integrity to ensure the values of the company are held but you still delivered the needs of the customer? tell us what you enjoyed most about your recent job and what you enjoyed least. tell us about a time you gave good advice to a customer the role relevant questions were weaved into the competency based ones reole play- i was given 2 sheets of paper one with some info about natwest and one with a person's bank statement. the scenario was that a person wanted to see me regarding whether they had enough money to make a purchase and if they would be going into overdraft if they made that purchase or not. you have to look at the bank statement carefully and pick out the relevant information
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Associate Personal Banker

Interviewed at NatWest Group

4★
Mar 9, 2019

motivational- what do you know about the role? what do you know about Natwest and why should you be chosen for the role? competency based- tell about a time you went above and beyond for a customer when have you had to work in a team to resolve a customer issue when have you given good customer service? when have you acted with integrity to ensure the values of the company are held but you still delivered the needs of the customer? tell us what you enjoyed most about your recent job and what you enjoyed least. tell us about a time you gave good advice to a customer the role relevant questions were weaved into the competency based ones reole play- i was given 2 sheets of paper one with some info about natwest and one with a person's bank statement. the scenario was that a person wanted to see me regarding whether they had enough money to make a purchase and if they would be going into overdraft if they made that purchase or not. you have to look at the bank statement carefully and pick out the relevant information

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