Product Support Interview Questions

2,281 product support interview questions shared by candidates

30 minute, 15 question Hacker Rank multiple choice quiz. One or many answers can be true per question. Watch out for the trick multiple choice answers, they look right but are wrong. There are chrome dev tools, Postman and SQL SELECT output questions.
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Technical Product Support Engineer

Interviewed at Happy Returns

3.2
Jan 7, 2023

30 minute, 15 question Hacker Rank multiple choice quiz. One or many answers can be true per question. Watch out for the trick multiple choice answers, they look right but are wrong. There are chrome dev tools, Postman and SQL SELECT output questions.

1st round - Basic HR questions 2nd round - Gave a use case about Sales Reps and how to manage that in Excel, correct the grammar mistakes in a sentence (to know you understand english grammar), basic communication questions, how to reply to a customer if the customer is not satisfied, etc 3rd round - Client facing questions - not too difficult
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Product Support Analyst

Interviewed at Anaplan

3.6
Jan 2, 2020

1st round - Basic HR questions 2nd round - Gave a use case about Sales Reps and how to manage that in Excel, correct the grammar mistakes in a sentence (to know you understand english grammar), basic communication questions, how to reply to a customer if the customer is not satisfied, etc 3rd round - Client facing questions - not too difficult

A random guy came into the room and asked me why UKG, why I wanted to work there. The interview in general was more of a conversation than an interview, which I didn’t really like, it’s almost impossible to prepare for.
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Product Support Specialist

Interviewed at UKG

3.2
Apr 27, 2023

A random guy came into the room and asked me why UKG, why I wanted to work there. The interview in general was more of a conversation than an interview, which I didn’t really like, it’s almost impossible to prepare for.

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