What would you do if a guest was upset that they thought the price you quoted was different to the advertised price on-line?
Reservation Agent Interview Questions
1,012 reservation agent interview questions shared by candidates
What would you do if there is an overbooking situation?
How to respond to customers' request?
Name a time where you had a situation that was or could have been an escalation. How did you handle it?
What kinda of experience can you bring to Smartours?
If you were asked to sell a dream vacation, how would you do it?
Experiencia previa sobre la empresa y el producto
Mostly personal questions and questions about examples from my past experiences.
Why do you think you are best suited for the role
How do you handle upset customer?
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