Background question Why Tourism ? How do you cope with working on pressure ?
Reservation Agent Interview Questions
1,012 reservation agent interview questions shared by candidates
Behavioral Questions Mostly want to see if you are genuine When was a time you had to work in a team? When is a time you made a bad decision? What did you do to fix it?
Nothing was difficult or out of the ordinary
How did you handle a difficult customer?
Did you have knowlege on HMS system
Unfortunately they ghosted and never asked me anything.
What does customer service mean to you?
Describe a time you provided outstanding customer service.
What relevant job experience do you have?
They kept asking what I would do in a group setting or how i would handle a group project, it was a bit unexpected as it was just a call center.
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