Questions about the previous experience and packet captures.
Senior Support Engineer Interview Questions
895 senior support engineer interview questions shared by candidates
TCP/IP, IPSec, SSL, BGP, OSPF and troubleshooting
Classic questions introduce yourself experience etc.
Too many to mention, support experience questions. How would you handle specific scenarios? If you have experience in the field it should be straightforward. The Tech challenge was API-related questions, and some nodeJS/GO code reading.
What is the most complicated support ticket you have recently worked on.
T'es dans un bureau vide et on te demande de faire toute l'infra de l'entreprise. Décris moi toute l'infra nécessaire device par device.
There were two stages, one technical and the other more of customer service or more situational responses.
What challenges have you faced while working in support?
Describe different API response codes
How does http/https work ?
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