Can you give an example of a time you couldn't answer a customer's query and how did you go about solving the issue?
Service Assistant Interview Questions
4,430 service assistant interview questions shared by candidates
5 words to describe a customer service assistant.
Have you done any research about the company?
What is the store doing well and what could it improve on?
Have you ever worked within a customer service position?
Do you think you'd be able to cope with the busy periods that are so often seen here ? Why?
Describe a time I had to deal with a difficult customer.
What do I know about Sainsbury’s
Can you name an instance in which you worked well as part of a team?
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