What is customer service?
Services Executive Interview Questions
1,864 services executive interview questions shared by candidates
Why do I want to join Booking.com?
Q. Are you willing to work some weekends? Q. Have you worked in customer service before?
What languages do you speak?
How do you respond to feedback you receive about your performance?
How do you handle the difficult customer
Why Booking.com?
Describe your past experiences as a customer service executive .
They asked, what I imagine the Job is about, if I have some experience in that field. I got to do two language tests (english and my language). After I have succeeded them, I was interviewed and got to do a practical test.
Tell me a difficult situation with a customer and how you solved it.
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