What would I like to improve most about myself?
Support Mac Interview Questions
668 support mac interview questions shared by candidates
When did I first become an apple user
1. Tell us a time you were under pressure and how did you handle it? 2. How did you change your customer service based on a customers feedback?
when was a tough interaction you had with a superior and how did you get them to see your side?
Why do you want to work for Apple?
Name all times of computer the store sells.
Continued.. Fortunately, I received a confirmation call & voicemail that they would like to move forward and schedule a third interview. Unfortunately, the person (Store Lead) responsible to call me back have not done so. Three months past and every week I called in to see my status for my interview. I finally walked into the store and came across the Store Manager to see what happened. I do respect him that he apologized behalf of the Store Lead and that no one had follow-up with me. Two weeks later, he called me and scheduled an appointment with the Lead. The third interview with the Store Lead was rather short; I would say 15 minutes tops. She was very direct with the questions and they were one question after another. I felt I could have done better, but what is done cannot be undone. And now, I wait in the coming week/ weeks to see if I move on to a fourth interview or receive a rejection letter. Overall, I found it very helpful to read through these interview posts (above/below) to prepare for these interviews. Here are some helpful points: - Make sure to smile and greet employee you encounter with. This also includes other candidates. - Talk to those around you; making small talk. This shows how well you engage/network with other participants you are unfamiliar with; which will relate to customer service - Do some Apple research, but no need to do it in-depth. - Make sure you listen to everyone when in a group interview process. There’s plenty more, but I shall stop here. I wish everyone luck!
If you could have dinner with one person dead or alive, who would it be and why?
What's going to help you to succeed in the first 30 days of working here?
Why would you be a good member of the Apple Team?
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