How would you handle a customer who is not satisfied with service?
Support Representative Interview Questions
5,866 support representative interview questions shared by candidates
Tell me about a time you helped a customer and showed empathy.
When can you start?
I was handed a whiteboard marker and was asked to name 10 other things I could do with it other than write with it in under 15 seconds.
How do you handle shifting work priorities, how would you handle an upset user, what would you enjoy about this position, etc.
have you ever dealt with an irate customer and how did you handle it?
Are you available all the time including nights/weekends/holidays?
How would you explain FanDuel to your grandparents?
I have a lot of payroll experience so they asked a lot about that and how I would handle certain client concerns
Asks you do create three email replies in mock customer scenarios
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