Explain a time you've dealt with a user who is frustrated with their issue, and is being aggressive with you.
Support Specialist Interview Questions
13,827 support specialist interview questions shared by candidates
Excel v look up what is it is used for
Name a time when you assisted a difficult person.
What is bgp and why is it used
No surprises. This Team has worked together for a long time and know each other well. Difficult to read how the interview was going as I could not focus on one person's vibe.
How much experience do you have supporting users in Health and Human Services?
There was nothing too difficult. Most of the questions were behavioral type questions with a few regarding the experience as listed on your resume.
Tell us what you know about the company
When facing problems, do you ask for help or are you more inclined to solve them on your own?
What is your experience in IT
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