It was about my life story.
Support Specialist Interview Questions
13,827 support specialist interview questions shared by candidates
Can you tell me about yourself
Why do you have Security+ cert and not an A+ cert?
When do you expect to have children
What is a virtual private network (VPN)?
Do you have experience of point of sales devices?
What command line tool would you use to establish where a connection is being dropped by a router?
What is the command to perform an update to the policies applied to a computer?
He asked about my experience in recovery
How to decode if printer in network is not functioning? Mostly questions were from Networking and computer hardware issues Questions about technical support Questions about website maintenance Questions about • Provided Tier 1 and Tier 2 technical support for 90+ clients across the college • Created tickets for all user requests, projects and submitted weekly reports to file issues, clients’ needs and feedbacks • Researched, troubleshot and resolved the issues with Desktop computer/ Laptop hardware (internal and external) and networking peripherals • Supported LAN/WAN infrastructure, virtual private network setups and assisted in network connections, network issues and security measures to protect data, software and hardware • Maintained and modified department’s website as per clients’ requests • Created, configured deployed and troubleshot group policies with Microsoft Active Directory How to decode if printer in network is not functioning? Questions about printer issue
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