Technical Service Representative Interview Questions

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What kind of customers did I service? What types of problems did I resolve for them? Nothing out of the ordinary. Hiring manager was very concerned that I should know more about the business side and heavy on renewals than the technical troubleshooting piece.
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Technical Account Manager

Interviewed at Tricentis

2.9
Jun 12, 2025

What kind of customers did I service? What types of problems did I resolve for them? Nothing out of the ordinary. Hiring manager was very concerned that I should know more about the business side and heavy on renewals than the technical troubleshooting piece.

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