What are my skill sets?
Technical Support Analyst Interview Questions
1,045 technical support analyst interview questions shared by candidates
how would you handle an upset user?
What is a router and how does it work.
Explain how you problem solve
How do you view your employment status with Lockheed Martin in the next 3 years? If an amber light is flashing on the back of a computer where the ethernet cord is connected, what could that indicate? Walk me through assisting someone with setting up an Outlook exchange account in Office 2003.
Where do you see yourself in 5 years?
Technical interview (various scenarios) How do you manage your workload? Approach you take if a user rings up complaining about their monitor, outlook or any other issues? How do you deal with angry customers? How do you map a drive? Some basic networking questions
What do you know about the company How would you solve this (Followed with a case study)
They had many situational questions about how I manage and handle different potentially stressful scenarios
JavaScript that might be required for back end debugging
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